Remote Helpdesk Support.

Need quick support? Our remote support service allows a DRG Technician to help you by remotely accessing your computer over the internet.

To use this service, first call our offices to speak to a technician. You will be asked to download our remote support service application, and will be guided by our technician on what to do next.

Click on here to download our remote support service application when asked to do so by our technician.

Our remote support service costs $35+GST for calls up to 30 minutes, and then a further $20+GST per 15 minutes. Our friendly support staff will advise you of the total cost at the end of the service.