DRG Assure – your dedicated I.T department

Business is like Sport…. without the right support your team will go down

Don’t let downtime slow your game

Business is heavily reliant on I.T. – it’s a fact of life. Email, internet, intranets, extranets, printers and mobile devices come to a grinding halt when networks go down. When your network isn’t working, neither are you.

Keep the ball in play

Downtime causes huge disruptions to your clients and employees. It causes delays to projects, damages your reputation and cuts into profits.

Data loss – the red card

A network crash may lead to a loss of crucial data, which can cost thousands to recover. When a company’s I.T. network is not set-up and managed efficiently, lost data may never be redeemed, with catastrophic consequences – from a significant loss of business to company closure.  Among companies who lose data in a disaster, 50% never reopen, and 90% are out of business within two years.

Winning I.T. support

At DRG Technology we are committed to providing I.T, support solutions that ensure your network and business can run smoothly. Well managed technology can improve efficiency, assure business resilience and reduce costs.  As your dedicated I.T, department we will monitor and advise you of problems as they occur. We also provide a comprehensive and pro-active planning and response service.

Finding the boot that fits

We understand that every business is different. We listen. We will work alongside you to determine your requirements and tailor an I.T. service plan to fit your budget. Our aim is to be your I.T one-stop-shop, providing a seamless service across a full range of technology platforms.

For more information, contact us at info@drg.co.nz, or call to arrange an appointment to discuss your needs.

“As a law firm with important confidential documents, having a reliable IT system is essential. Paul and his team at DRG have been great to deal with. There is nothing nerdy about these IT guys. They are very helpful, don’t use technical jargon and are quick to respond to any problems. DRG has provided a wide range of services to my firm including installing a PC at home, helping us through the crisis of the PC completely crashing, guiding us on appropriate hardware and software for a legal practice, and recently setting up our three person office in Devonport with a server and associated equipment. With the ongoing support and service Paul offers, the DRG team is really our IT help desk which is an essential service for any small business.”
- Maria Clarke, Maria Clarke Lawyers

Not an exhaustive list, but the following services give you an idea of what we consider standard;

• Unlimited phone support and advice
• Unlimited remote helpdesk support calls
• Unlimited call outs for business critical issues
• Monthly scheduled time at your business for non-critical issues
• Ongoing, remote system monitoring
• Quarterly audits on your back up system
• Guaranteed response times
• Free loan computer as a temporary replacement of a business critical machine
• Free sales advice